General Duties

• Performs circulation duties as necessary; checking out library material, discharging items, processing and renewing member registrations, shelving returned material, shelf-reading, taking hold requests, collecting fees and fines, taking registrations for programs, booking meeting rooms, assisting with photocopying, faxing and printing
• Handles cash and conducts opening and closing procedures
• Assists patrons with printing, photocopying, and faxing
• Handles routine complaints and refers unusual situations to the Library CEO
• Responds to patron questions and situations in accordance with library policy and in a manner to enhance the reputation of the library as a public service organization
• Performs reference and information services duties as requested; answering in-person, telephone, and e-mail queries
• Provides reader’s advisory services by suggesting materials appropriate to age, reading interest, and ability
• Assists patrons in locating material and information in the library, on the internet, and in the Library’s e-Resources.
• Instructs and assist library patrons in the use of the internet, numerous software applications, online databases, and downloaded content
• Troubleshoots a variety of personal electronic device problems for patrons including smartphones, tablets, and laptops
• Assists individuals and groups utilizing conferencing and presentation equipment including, Smartboards; as well as providing assistance with adaptive technology and software
• Demonstrates a positive attitude and supports library goals and objectives
• Obligated to protect the privacy of library patrons who may be borrowing material dealing with confidential issues.
• Print 3D models using the 3D Printer for patrons as a part of the Quick Print service model
• Performs other duties as assigned