All Virtual Reality Services (VR Services) users must carefully read and understand all procedures and warnings, and accept the VR Services Agreement before using VR Services.
Warnings
See a doctor before using VR Services if you:
- Are pregnant
- Are elderly
- Have a binocular vision abnormality
- Have a psychiatric disorder
- Have a heart condition
- Have a serious medical condition
- Have seizures or an epileptic condition
Interference with medical devices
- VR Services components could interfere with cardiac pacemakers, hearing aids and defibrillators
- Do not use VR Services if you have a pacemaker or other implanted medical device
- Maintain a safe distance between VR Services components and your medical devices
- Stop using VR Services if you observe interference with your medical device
Seizures
- Some people have severe dizziness, seizures, twitching or blackouts triggered by light flashes or patterns
- This may occur while you are using VR Services, even if you have never had a seizure or blackout before, or have no history of seizures or epilepsy
- Discontinue use if you experience any of these symptoms and see a doctor
Children 13+
- Parents or legal guardians must:
- Make sure children age 13 and older use VR Services in accordance with these warnings
- Monitor children who use or have used VR Services for any of the symptoms described
- Limit the time children spend using VR Services and ensure they take breaks during use
- Monitor children closely during and after use of VR Services for any decrease in: hand-eye coordination, balance or multi-tasking ability
Choking
- Keep VR Services components, which contain small parts, away from children age 3 and under
- If a battery is swallowed, it can lead to death
Symptoms
Immediately discontinue using VR Services if any of the following symptoms are experienced:
- Seizures
- Loss of awareness
- Eye strain
- Eye or muscle twitching
- Involuntary movements
- Altered, blurred, or double vision
- Dizziness
- Disorientation
- Impaired balance
- Impaired hand-eye coordination
- Panic or anxiety attack
- Excessive sweating
- Increased salivation
- Nausea
- Light-headedness
- Pain in the head or eyes
- Drowsiness
- Fatigue
- Motion sickness
Post-use symptoms
- Symptoms can persist and become more apparent hours after using VR Services
- Post-use symptoms can include excessive drowsiness and decreased ability to multi-task
- Post-use symptoms increase the risk of injury while engaging in real world activities
- Do not drive, operate machinery, or engage in physically demanding activities that require unimpaired balance and hand-eye until you have fully recovered
- Do not use VR Services until all symptoms have completely subsided for several hours
Collision
- VR Services produce an immersive experience that blocks view of your surroundings
- Don’t sit or stand on virtual objects or use them for support in the real world
- Serious injuries can occur from tripping, striking walls, furniture or other objects
- You may be unaware if people enter your play area while using VR Services
Volume
- Protect your hearing and ears when using VR Services
- Excessive exposure to loud sounds can cause hearing damage
Skin irritation
- Stop using VR Services if you notice swelling, itchiness, skin irritation or other reactions
Repetitive stress injury
- Stop using VR Services and rest for several hours if:
- Any part of your body becomes tired or sore
- You feel symptoms such as tingling, numbness, burning or stiffness
Content
- Frightening, violent or stressful content can cause your body to react as if it were real
- Use suitable content if you experience discomfort or physical symptoms in these situations
- You may be more prone to symptoms based upon the content being used
Medical Assistance
Contact a doctor if any symptoms present or persist as a result of using VR Services